Q1: Does your current CRM allow you to track detailed client preferences and treatment history?
Q2: Are appointment reminders automatically sent to clients through your CRM?
Q3: Can you manage all client communications (emails, SMS, social media messages) directly through your CRM?
Q4: Does your CRM automate follow-ups after procedures, such as sending aftercare instructions or satisfaction surveys?
Q5: Are you able to track and manage client reviews directly within your CRM?
Q6: Can your CRM integrate with your social media accounts to manage posts and client interactions?
Q7: Is your CRM helping you maintain consistent NAP (Name, Address, Phone number) information across all online directories?
Q8: Does your CRM include features for automating reputation management, such as requesting reviews or responding to feedback?
Q9: Can you view detailed reports on client engagement and business performance directly through your CRM?
Q10: How often do you update or review the features of your current CRM to ensure it meets your business needs?
